xx 2022, Tallinn: Even though recent market challenges have impacted the crypto market, most investors remain optimistic about its future – a CoinLoan survey revealed.
All CoinLoan customers were invited to complete a survey about their level of satisfaction with the company’s services, including lending, interest accounts, security, and customer service.
CoinLoan analyzed the collected data and found that:-
- The CoinLoan lending system has a 74% satisfaction rate.
- Customer satisfaction with the company’s interest accounts is rated at 83%.
- Its interest accounts are rated 83% satisfactory.
- CoinLoan’s security standards are rated 92% satisfactory.
- The customer support at CoinLoan is rated as 78% satisfactory by customers.
Furthermore, respondents seemed most attracted to CoinLoan’s instant loan processing and the ability to repay loans using different assets, both of which set CoinLoan apart from its competitors.
Advertisement
According to the overwhelmingly positive feedback from CoinLoan clients, the company continues to be trusted despite the current market conditions.
CoinLoan CEO Alex Faliushin commented on the survey findings: “We are always looking for ways to improve the user experience of our customers, and these survey results are a fantastic indication that our hard work is paying off. Even as this industry suffers some growing pains, CoinLoan stands as an example of what sustainable growth in the right direction can look like”.
To maintain customer trust in the crypto industry as it develops and evolves, CoinLoan recently announced partnerships with Elliptic, a pioneer in crypto asset risk management, as well as independent information security firm Blaze Information Security. It’s evident from these partnerships that CoinLoan is dedicated to serving its customers and willing to go above and beyond their expectations. Continuing to meet its client’s needs, CoinLoan plans on expanding its offerings.
About CoinLoan
CoinLoan is an EU-licensed crypto business that started as a project in 2017. Its platform offers Instant Loans against crypto assets, Interest accounts in crypto, and Crypto Exchange. These services are rendered to individuals and corporate entities with exceptions as the applicable laws require. We provide our clients with the highest security standards and assets insurance, allowing corporate and private customers to benefit from the highest levels of protection.
Its highly-competitive loan and APY rates, transparent pricing, and 24/7 human customer support service have resulted in high customer retention and satisfaction. CoinLoan’s platform allows swapping and managing a comprehensive and growing range of cryptocurrencies, including its native token and fiat currencies.
Advertisement
The company is focused on continuous innovation through state-of-the-art technology and partnerships, bringing customers constant improvements and possibilities within the crypto world.
