Phantom, a leading Solana and multi-chain web3 wallet, has experienced major service disruptions due to what officials describe as an “uptime incident.”
The outage affects core wallet functionalities, forcing users to seek alternative methods for transaction processing.
We're currently experiencing an uptime incident and some services may be temporarily disrupted.
If you are in urgent need of making a transaction, please ignore simulation errors and try using a dapp.
Thanks for your patience as we work to resolve the issue 🙏
— Phantom (@phantom) October 28, 2024
Phantom acknowledged the issue
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According to SolanaFloor, the disruption stems from a major backend incident affecting the wallet’s operations. Phantom has acknowledged the issue, advising users experiencing urgent transaction needs to proceed despite simulation errors by utilizing decentralized applications directly.
The outage highlights the potential vulnerabilities in centralized wallet infrastructure, even within decentralized ecosystems. While blockchain networks like Solana continue to operate normally, users’ ability to interact with these networks through Phantom’s interface has been compromised.
The incident affects Phantom’s position as a primary gateway for Solana network interactions. The company has not provided an estimated timeline for service restoration.
Users requiring immediate transaction processing have been advised to:
- Ignore simulation errors
- Access dapps directly
- Seek alternative wallet solutions if necessary
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But it looks like the Phantom team is working asap to fix the issue and resolve the tech error.
