Pradeep Goel is the Chief Executive Officer of Solve.Care, a global healthcare platform which aims to redefine care coordination, improve access to care, empower the consumer with information, reduce benefit administration costs, as well as eliminate fraud and waste from healthcare and benefits administration around the world.
Pradeep has more than 25 years of healthcare experience, developing groundbreaking software for the insurance industry, and co-founding four healthcare IT businesses where he has served in a number of management roles including CEO, COO, CIO, and CTO.
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Pradeep was previously Founder and CEO of health software firm EngagePoint, where he was deeply involved in implementing the Affordable Care Act across multiple states. He also served as Chief Innovation Officer and Chief Information Officer at Noridian BlueCross BlueShield of North Dakota. Pradeep Co-founded Dakota Imaging in 1990, where he served as Senior Vice President and Chief Operating Officer before WebMD subsequently acquired the company.
Pradeep has been named one of the ‘100 Most Promising Entrepreneurs Worldwide’ by Goldman Sachs.
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He holds a B.E. in Systems Engineering from the University of Punjab in India.
CryptoNewsZ: Thanks for joining us. Please brief us about your journey so far.
Thanks for having me, it’s a pleasure to be speaking with you!
I have more than 26 years of healthcare experience, developing groundbreaking software for the insurance industry and co-founding four healthcare IT businesses, where I served in a number of management roles including CEO, COO, CIO, and CTO.
I previously served as Chief Innovation Officer and Chief Information Officer at Noridian BlueCross BlueShield of North Dakota. In 1990, I co-founded Dakota Imaging, where I worked as Senior Vice President and Chief Operating Officer.
My first-hand experiences with difficulties in the US healthcare system truly compelled me to want to change the wastefulness and bureaucracy inherent in it. I am a parent, and my young son has a neurological disorder that requires continuous care. As a result of my experiences, I became very passionate about patient care and made it my mission to try and change the existing inefficiencies within the system.
Pradeep Goel
CryptoNewsZ: Having more than 26 years of experience in healthcare IT, what triggered you to establish a decentralized healthcare platform built on blockchain technology?
Having worked in the tech industry, I witnessed the potential of blockchain and distributed ledger technology early on. This potential, and my personal connection to wanting quality care for my family led me to establish Solve.Care in early 2017.
Solve.Care began when we saw a need and a challenge that required a disruptive remedy – too many parties in the healthcare industry are disconnected, duplicating services and spending too much within a system that is ripe for abuse and fraud, and simply not able to deliver the care people need.
But there was a personal reason behind the founding of Solve.Care as well: my son’s medical condition. This led me to set out on a mission to redefine care coordination, improve access to care, empower the consumer with information, reduce benefit administration costs, and eliminate fraud and waste from healthcare and benefits administration around the world.
Pradeep Goel
CryptoNewsZ: How is Solve.Care making healthcare affordable and easy?
When we have a look at global healthcare spending, the most consistent metrics show that, even in the most efficient healthcare systems, at least 10-15% of the money is spent on administrative costs. This money is spent not on delivering healthcare, but on paying management. Arguably, every dollar not spent on administration would be redirected to spending on actual healthcare delivery in a frictionless model. 15% of $130 billion a year roughly translates into $20 billion. These are costs that need to be trimmed down and reduced. While it may be a stretch to bring it down to zero, we should strive to bring it as close to zero as possible without compromising the quality of care.
At the moment, complex support infrastructures, data system silos, and administrative bureaucracy are wasting billions of dollars in the healthcare industry. Solve.Care addresses this issue by reducing healthcare administration costs and in turn, limiting waste, abuse, and fraud. This results in major savings for all parties involved, including individuals, healthcare providers, insurers, employers, and government agencies. Solve.Care makes healthcare affordable and easy for everyone by facilitating authorized peer-to-peer transactions that delegate authority to individual stakeholders, while empowering payers regarding cost control and oversight.
Pradeep Goel
CryptoNewsZ: Please introduce us to the personal healthcare coordinator-Care.Wallet. What are its distinctive features? How will users benefit from it?
The Care.Wallet is at the very heart of the Solve.Care platform. It has an intuitive interface that puts users in control of all interactions – simply, quickly and all at the touch of a button. The Care.Wallet connects and coordinates information and actions between consumers, care providers, labs, pharmacies, employers, and plan administrators. Doctors can make referrals or give prescriptions. Hospitals can track doctor performance. All providers involved in a patient’s care can share and coordinate health information instantly and as it changes. Families can be involved to give support patients need. Care coordinators, employers, or others can sponsor rides for patients to get to doctors’ appointments. And the patient controls who sees and accesses their health data. It is this interconnectivity that benefits not only users but everyone involved.
Pradeep Goel
CryptoNewsZ: How does Care.Cards help improve healthcare outcomes? Is it user-friendly?
Yes, Care.Cards are absolutely user-friendly. They make it easy for all parties to transact in a peer-to-peer manner. Care.Cards are purpose-built applications that reside in the Care.Wallet, which can be downloaded from Google Play or the App Store (this link gives a good overview of how the Care.Wallet will transform the healthcare industry). Care.Cards effectively collect data for patients, allowing them, their providers, family members, and others to share important information in order to help them coordinate medical care.
Using Care.Cards can significantly improve care outcomes by simplifying healthcare coordination, putting all parties in direct communication and enabling real-time syncing of all data for more timely medical care. For instance, imagine your mother lives across the country, and she needs to get to the doctor. With Care.Cards and transportation integration, you can easily schedule her a ride, pay for it if need be, and receive updates on her health.
Pradeep Goel
CryptoNewsZ: What are the main areas where the SOLVE token can be used? Why should users opt for the SOLVE token?
SOLVE is the native utility token that is the gas for our platform. These intelligent payment tokens accelerate the healthcare payment cycle, which in turn reduces costs.
The SOLVE token is required to participate in and to perform transactions on our platform. The token can be used for a number of functions, including settling Care Administration Network fees, establishing Care.Wallets, purchasing Care.Cards, emission of Care.Coins, Care.Marketplace participation and service and integration fees. Care.Wallet holders can use SOLVE to sponsor rides or Care.Cards. Hospitals, insurers, and other healthcare parties can reward providers with SOLVE for improving patient care outcomes. In short, SOLVE tokens ensure payments are made instantly, securely, and efficiently, saving time, and in turn, money.
Pradeep Goel
